Clinics & Services

Clinics for:

• Diabetes, Asthma, COPD,  INR/Warfarin
• Cardiovascular Disease, 
• Blood Pressure,

Appointments for:

• Travel advice / Vaccination
• Family Planning, Pre Conception Advice
• Ante natal care
• Child Immunisations
• Child Development
• Cervical Smears

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial enquiry as early as possible - as vaccinations should be administered at least 6 weeks before you travel to allow the vaccines to work - an appointment will be required with the practice nurse to actually receive the vaccinations within a curtain time scale. These vaccines may need to be ordered.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

European Health Insurance Card is available free at https://www.ehic.org.uk/Internet/startApplication.do

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Text & Voice reminder service

Appointment Reminders

If you have a mobile phone number registered with us, you will now receive an appointment reminder by text 24 hours before your appointment.

Annual Reviews

For those patients who normally attend annually for a blood test and / or an annual review with the nurse or doctor, we are starting to send invites out by text or home phone voice message. If you have a mobile phone number registered with us, the invite will be sent by text. This is the preferred method.

If you do not have a mobile phone number registered with us, you may receive an automated call on your home phone. When you answer the call, you will hear a recorded message starting “This is a message from Clay Cross medical Centre for…” Please follow the simple instructions to confirm your identity. You will then hear the recorded message asking you to contact the surgery to arrange the necessary appointment(s).

We want your mobile phone number!

Our preferred method of communication is by text message because:

• Text messages can by read when it is convenient, whereas a phone call has to be taken when the phone rings.
• Voice calls will be terminated if your answer phone is switched on.
• Text messages cost less for us to send.
• Appointment reminders are only sent by text message.
• We may choose to send some messages only to those patients with a mobile phone.

You can help us to increase the number of mobile phone numbers on our files by:

• Telling us your mobile number when you visit the practice or when you call us. You can also give us mobile numbers for other members of your household.
• Complete a slip available on reception.

Please help us to further improve our service by providing your mobile phone number. Thanks for your support

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