Clay Cross Medical Centre - Doctors surgery opening times and what to do when we are closed

Noticeboard

**** NEW TELEPHONE SYSTEM ****

From Thursday 13th September our new telephone system will be live. We hope that this will improve patient experience when making appointments, obtaining results etc. The new system will allow patients to pick from options such as Appointments & Prescription queries enabling telephone waiting times to be shorter. Patients will also be aware of what position in the queue they are.

Our telephone number will remain the same.

*** Click Here to view our Autumn 2018 Newsletter ***

Opening Times

Surgery Times

When We Are Closed

Closed for Staff Training

Opening Times

	Clay Cross (Main Surgery)	Tupton (Branch Surgery)
Monday	08:00 - 18:30	08:30 - 12:30 14:00 - 18:00
Tuesday	08:00 - 18:30	08:30 - 12:30
Wednesday	08:00 - 20:00	08:30 - 12:30 14:00 - 18:00
Thursday	08:00 - 18:30	08:30 - 12:30 14:00 - 18:00
Friday	08:00 - 18:30	08:30 - 12:30
Weekend	Closed	Closed

We are usually closed for training one afternoon each month, where this is the case our late night opening will change to a Tuesday.

Dates will be advertised in surgery and can be found here

Surgery Times

	Clay Cross (Main Surgery)	Tupton (Branch Surgery)
Monday	08:30 - 12:00 15:00 - 18:00	08:30 - 11:00 15:00 - 17:30
Tuesday	08:30 - 12:00 15:00 - 18:00	08:30 - 11:00
Wednesday	08:30 - 12:00 15:00 - 19:45*	08:30 - 11:00 15:00 - 17:30
Thursday	08:30 - 12:00 15:00 - 18:00	08:30 - 11:00 15:00 - 17:30
Friday	08:30 - 12:00 15:00 - 18:00	08:30 - 11:00
Weekend	Closed	Closed

*18:30 – 19:45pm booked appointments only. May be changed to other days when surgery is closed for staff training.

When We Are Closed

Phone 111

Out of Hours Service

The GP out-of-hours service provided by Derbyshire Health United (DHU) it is located at Ashgate Manor Medical Centre on Ashgate Road Chesterfield. The Service offers GP services to patients whose surgery is closed.

The out-of-hours service at Ashgate Manor are open from:

18:30pm – 08:00am Monday to Friday

18:30pm Friday to 08:00am Monday

The out-of-hours service also includes Bank Holidays

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

One afternoon per month the surgery will be closed from 13:30pm for 'Quality Educational Study Time' or 'QUEST'.

This protected time is authorised by the local clinical commissioning group and provides practices with a small amount of protected time to concentrate on essential training and quality.

During the time the practice is closed, urgent problems are dealt with by the out of hours service.