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Noticeboard

**** NEW TELEPHONE SYSTEM ****

From Thursday 13th September our new telephone system will be live. We hope that this will improve patient experience when making appointments, obtaining results etc. The new system will allow patients to pick from options such as Appointments & Prescription queries enabling telephone waiting times to be shorter. Patients will also be aware of what position in the queue they are.

Our telephone number will remain the same.

 

Click Here to view our Autumn 2018 Newsletter

 **On the 1st June 2018 we launched a New Appointment System, aimed to help patients get an appointment quicker and easier. We would like to hear your feedback on how the new system is working. Click Here to have your say.**

 

One afternoon per month the surgery will be closed from 13:30pm for 'Quality Educational Study Time' or 'QUEST'.

This protected time is authorised by the local clinical commissioning group and provides practices with a small amount of protected time to concentrate on essential training and quality.

During the time the practice is closed, urgent problems are dealt with by the out of hours service.

The Surgery will be closed on the following afternoons:

  • Wednesday 12th September 2018
  • Wednesday 10th October 2018
  • Wednesday 14th November 2018

 

 
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