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Noticeboard

CORONAVIRUS UPDATE  

Please see our latest patient update - Patient update 17-03-2020

The Practice is following NHS best practice guidelines and is currently only operating a telephone triage service to help reduce the risk and spread of the coronavirus infection.

It has been advised that all practices should:

- Suspended  all 'routine' GP appointments whilst surgeries concentrate on urgent care for the most unwell.

- Move from face-to-face appointments to telephone and virtual appointments. Our new e-Consult service will support this process.

- Practices will move to a system where ALL patients will need to speak to a medical professional to determine the need for an appointment.

Patients are being urged to bear with us and our team during this period of high demand and uncertainty and follow updates on the practice website, Facebook page and SMS message.

Patients can find regularly updated information via the NHS website

- If you think you have COVID-19 symptoms please go to 111 online DO NOT ATTEND YOUR GP SURGERY

- Please follow the new NHS advice to self-isolate at home for 7 days if you have:  a fever AND / OR  a new persistent cough

- if your symptoms are manageable at home and you would not ordinarily require medical attention please do not call 111 unless your condition deteriorates.

- At this point in time GPs CANNOT test for the coronavirus which causes COVID-19

 Thank you for your continued support and understanding

Extended Hours Service 

Local GP Practices are now working together to offer greater access to a range of appointments outside usual surgery hours. Click Here for more information.

 

 

Please Note -

We have suspended our online booking system to mitigate the potential spread of Coronavirus - Appointments are still available to book by calling the surgery as normal -

This is a temporary measure.

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What is coronavirus (COVID-19)?

Like the common cold, coronavirus (COVID-19) infection usually occurs through close contact with a person with coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

What's the risk of catching coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • Loss of taste

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Patients are encouraged to self isolate for 7 days if you have symptoms of a fever AND / OR  a new persistent cough

- if your symptoms are manageable at home and you would not ordinarily require medical attention please do not call 111 unless your condition deteriorates.

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

 

Welcome to Clay Cross Medical Centre

About Us

Here at Clay Cross Medical Centre, The GP’s and practice staff continually strive to provide the utmost standard of healthcare.

Working within the framework of NHS Primary Care Services, our aim is to provide the highest possible standard of medical care, delivered efficiently and effectively by our multidisciplinary team. We support and safeguard children and adults in need and actively encourage patients to be proactive in the management of their care, promoting choice and personalised care wherever possible. Patient welfare is at the heart of what we all do.

We aim to nurture a culture that is open and honest, while being innovative, proactive and flexible in order to promote patient experience. We uphold a best practice approach to all aspects of healthcare, utilising specialist expertise within the team, both locally and the wider healthcare community.

Our dedicated team are here to treat minor ailments, as well as providing specialist management of long-term conditions, with clinics covering a wide range of healthcare issues, such as asthma, diabetes and cardiovascular disease. Supporting and encouraging patients, conveying compassion in both word and action.

Respect is of paramount importance at the surgery and staff pride themselves on showing courtesy, seeking understanding and treating each individual with dignity and integrity, supporting them on their healthcare journey.

Patients and healthcare professionals work together to ensure the most appropriate care is provided. Relating well within our team and developing advance working relationships within the wider healthcare community are imperative. The contribution on each member of staff is highly valued, as is involvement with our patients. Our active Patient Participation Group supports this partnership even further, enabling a dynamic approach to ensuring that patient needs are being met by practice offerings

We believe that our website will provide patients with the information they require in an easy and convenient format. It has been designed with their needs put first, from checking surgery times to letting us know what you think of us.

Clay Cross Medical Centre is proud to be part of the

Hardwick Health Consortia Group.

 


You can now find us on Facebook where we will be posting up to date information on seasonal vaccinations, general advice/guidance and lots of information.


Evening and Weekend

Extended Hours Service 

Local GP Practices are now working together to offer greater access to a range of appointments outside usual surgery hours. Click Here for more information.

(Site updated 11/06/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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