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Noticeboard

CORONAVIRUS UPDATE  

Please see our latest patient update - Patient update 17-03-2020

The Practice is following NHS best practice guidelines and is currently only operating a telephone triage service to help reduce the risk and spread of the coronavirus infection.

It has been advised that all practices should:

- Suspended  all 'routine' GP appointments whilst surgeries concentrate on urgent care for the most unwell.

- Move from face-to-face appointments to telephone and virtual appointments. Our new e-Consult service will support this process.

- Practices will move to a system where ALL patients will need to speak to a medical professional to determine the need for an appointment.

Patients are being urged to bear with us and our team during this period of high demand and uncertainty and follow updates on the practice website, Facebook page and SMS message.

Patients can find regularly updated information via the NHS website

- If you think you have COVID-19 symptoms please go to 111 online DO NOT ATTEND YOUR GP SURGERY

- Please follow the new NHS advice to self-isolate at home for 7 days if you have:  a fever AND / OR  a new persistent cough

- if your symptoms are manageable at home and you would not ordinarily require medical attention please do not call 111 unless your condition deteriorates.

- At this point in time GPs CANNOT test for the coronavirus which causes COVID-19

 Thank you for your continued support and understanding

Extended Hours Service 

Local GP Practices are now working together to offer greater access to a range of appointments outside usual surgery hours. Click Here for more information.

 

 

Online Patient Access

SystmOnline Access - Click Here

SystmOnline is a new in-built feature of SystmOne, our clinical software system, which allows existing patients to manage appointments,

order repeat prescriptions and can enable new patients to self-register on the internet.

The service also has the capability of allowing Patients access to their electronic records, following approval by a GP.

Use of this service is free of charge.

Features

Appointment booking Patients can book and cancel appointments online.

Please note the Practice controls the number and availability of appointments bookable online.

They can also view past and future appointments.

Repeat prescriptions Patients can view and request repeat prescriptions online.

Self-registration New patients can register their basic details online and print out a GMS1 form.

Patient Record Access  - Patients can have access to their coded clinical records.

 

Patients can make a request to access their electronic record online.

The Practice follows a national protocol to approve or reject such a request.



 
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