About

Access to medical records

The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018.

We manage requests for access to medical records according to the Act.

Please contact our reception team for further information.

Accessing someone else's information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access.

Complaints

We hope that most problems can be sorted out easily and quickly, often at the time they arise and directly with the person concerned. If your problem cannot be resolved in this way and you wish to make a complaint...

Health Information

Self care advice and links to helpful resources

Patient Confidentiality

You have a right to privacy and we respect this.

We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment. This means those treating you can give you the best possible care.

Patient Participation Group

We have an active patient participation group at our practice.

Patient's rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way.

It is your responsibility to keep your appointments. Please also tell us about past illnesses, medication and hospital admissions.

Using this website

The medical information on this website gives general advice only. This includes the information on any sites linked to from this website.

 

Updating your details

To update details like your name, address, phone numbers or email address: fill out the change of contact details form below phone or visit the surgery, when we are open..