Appointments

Configure Appointment Details

Appointments

Urgent appointments

To request an urgent appointment for today (Monday to Friday)

  • phone us on 01246 862237 (select option 1), Monday to Friday, when we are open
  • visit the surgery and speak with a receptionist, Monday to Friday, when we are open
  • coming soon: you will be able to request an appointment online

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Routine appointments

To request a routine appointment

  • phone us on 01246 862237 (select option 1), Monday to Friday, when we are open
  • visit the surgery and speak with a receptionist, Monday to Friday, when we are open

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • by text or email.

Appointments by phone or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need our help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you are in need of emergency care, support is available seven days a week at Whitworth Hospital and at Ripley Hospital (8am to 8pm). These services can treat a wide range of conditions which are not critical or life threatening such as sprains and strains, suspected broken limbs and feverish illness in adults and children.

Late night pharmacies available in the area: Tesco Pharmacy in Clay Cross (open till 10pm)

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a same day home visit, please phone the surgery before 11am on 01246 862237.

You can also visit the surgery when we are open