If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your SystmOnline account
- phone or visit us and we will tell you what the results are
Questions about your results
If you want to talk to someone about your results, please speak to our reception team.
What do my test results mean?
The descriptions below give an explanation and details behind the phrases used.
Normal. Take no action – This means that the clinician has looked at the result and deemed it to be within the normal range for the test and so no further investigation or treatment is needed.
Satisfactory. Take no action – This means that the clinician has looked at the results and deemed it to be very close to the normal range for the test and the result is not concerning. Some patients have consistently abnormal results that are ‘normal’ to them.
Borderline. Take no action – This means that the clinician has looked at the result and deemed it to be just outside of the normal range and the result is not concerning.
Abnormal but expected. Take no action – This means that the clinician has looked at the result and no further investigation or treatment is needed. This may be for the following reasons:
- The result is in keeping with your known medical condition(s)
- The result has already been discussed with you
- You are already on the correct treatment
Specimen lost/unusable, repeat test – Unfortunately very occasionally samples are lost. Sometimes there is a delay in samples reaching the laboratory which can affect the quality of the specimen making it unusable. Occasionally an incorrect test is requested in which case a repeat may not be needed. On the other occasions an incorrect bottle or label may have been used.
Positive – often used with tests for infections – this means that the condition being tested for has been detected.
Negative. Take no action – Also often used with tests for infections. Self-explanatory. No further treatment or investigation(s) is needed.
Other messages you might see when checking test results:
If symptoms persist speak to a clinician – this usually means the result is abnormal but expected and you are already on the correct treatment, however if your symptoms are not improving you should discuss with a clinician.
Patient to make a telephone appointment to discuss – The clinician would like to speak to you to explain the result(s) by telephone.
Repeat test – small fluctuations in test results are common and slightly abnormal results usually return to normal without the need for treatment. The clinician would like to check your result has returned to normal or remained stable. There should be an indication of how long you should wait before rechecking your blood test.
Patient to pick up script – your test result(s) indicate that you need some medication and there is a prescription ready for you to collect. There should be an additional comment explaining what the treatment is for, however if you are unsure please contact the surgery.